TDS have an established quality program and are ISO9001 certified. Clients can be confident that services will be reliable and consistently high quality.
Total Drafting Services policy is to operate in a manner that consistently meets or exceeds the quality standards set by our clients and other stakeholders.
Our focus is to thoroughly understand our clients’ objectives to deliver projects on time, safely, within budget and with satisfaction so clients can be confident that our services will be reliable and consistently high quality.
To achieve this, we are committed to continuous improvement of our operations and the products and services we provide.
The full support of our employees and subcontractors is sought in actively pursuing this quest for quality.
To achieve our goals, Total Drafting Services recognizes that the quality of our products and services are determined by the needs and expectations of our clients’. Our objects are to:
- Identify our clients changing needs and expectations.
- Accommodate these changes through the development and maintenance of processes and procedures.
- Achieve efficiency in our operations, attention to detail, and responsiveness to client priorities.
- Deliver projects on time, safely, within budget and with satisfaction.
- Provide an environment that encourages continuous improvement.
